901RS – Product Manager

Job Description

Key Responsibilities

• Own the product vision, strategy, and roadmap for the CAI application modernization initiative.
• Elicit, document, prioritize, and manage business and functional user stories from stakeholders across the Commission.
• Translate business needs into clear user stories, acceptance criteria, and product backlog items.
• Collaborate with solution architects, developers, UX/UI designers, and vendors to define modern technical approaches (including potential platform, architecture, and integration decisions).
• Prioritize features and technical work based on business value, risk, dependencies, and strategic goals.
• Facilitate agile ceremonies (backlog refinement, sprint planning, reviews, and retrospectives) as needed.
• Serve as the primary liaison between business stakeholders and the technical delivery team.
• Define success metrics and KPIs for the modernized CAI application and track progress against them.
• Support change management, user adoption, and training efforts related to the modernized solution.
• Ensure the product aligns with Commonwealth and PA PUC standards for security, accessibility (WCAG), data privacy, and compliance.
• Identify risks, dependencies, and impediments and drive resolution.
• Provide regular status updates and recommendations to IT leadership and business sponsors.

Skills Required

• Experience as a Product Manager leading $10M large-scale public-sector modernization efforts.
• Demonstrated experience modernizing legacy applications or leading digital transformation projects.
• Strong experience gathering user stories from diverse business stakeholders and converting them into actionable product backlogs.
• Working knowledge of Agile/Scrum methodologies and tools (Azure DevOps, Jira, or similar).
• Experience with overseeing and testing of large data conversions.
• Excellent written and verbal communication skills, with the ability to communicate effectively with both technical and non-technical audiences.
• Strong organizational and prioritization skills with the ability to manage competing demands.
• Experience with enterprise application modernization (e.g., migrating from legacy platforms, moving to modern architectures).
• Familiarity with Microsoft technology stack, cloud platforms (Azure), or content management systems.
• Experience with process improvement and business process reengineering.
• Knowledge of accessibility standards (WCAG 2.1) and public-sector compliance requirements.
• Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience).
• YAFOS Certification.