251RS – Receptionist-Info Record Clerk

Job Description

. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.

• Answer Incoming Calls
* Answer door and assist clients/families that come to the office
• Outgoing / Incoming Mail Delivery – Postage Machine
• Tidy up Play Room (when used)
• Closure Letters
• Case Filing (file)
• Forms (use Share Drive)
• Assist with employee interviews
• Accept Supply Deliveries (put in supply room)
• Blue Book (keep stocked)
• Deliver Faxes (end of day)
• Replenish Copier Paper (end of day)
• Empty Recycle Boxes (end of day Tuesday and Friday)