Job Description
Required Knowledge, Skills, and Abilities
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Technical Knowledge
- Strong understanding and knowledge of .NET application architectures
- Hands-on knowledge of Microsoft Azure, including:
- App Services / Functions
- Azure SQL, Storage, and Key Vault
- Azure Monitor and Application Insights
- Azure RBAC and managed identities
- Experience with Azure DevOps, CI/CD pipelines, and operational monitoring
- Understanding of public sector IT governance, security, and compliance requirements
- Strong vendor management and stakeholder communication skills
- Ability to lead cross-functional technical teams during high-impact transitions
- Familiarity with ReactJS-based front ends (support perspective)
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Management & Leadership Skills
- Proven experience leading complex IT transitions or transformations
- Strong vendor management and contract enforcement skills
- Ability to translate technical risks into executive-level language
- Excellent facilitation and decision-making skills.
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Operational & Process Skills
- Experience implementing or managing:
- IT service management (ITIL-aligned preferred)
- Incident, problem, and change management
- Production support models
- Strong documentation and operational discipline
- Ability to design and execute phased transition plans
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Experience
- IT Technical Transition Manager with 5+ years of IT experience, including matrix management experience leading business, vendor and technology teams
- 3–5+ years in:
- IT management
- Technical program management
- Application or infrastructure operations leadership
- Demonstrated experience transitioning systems from:
- Vendor-led to internally supported
- On premises to cloud environments
- Strong organizational skills and ability to manage multiple testing activities within the program simultaneously.
- Strong project management skills to facilitate the IT technical transition and knowledge transfer activities from System Integrator.
