Senior Business Process Reengineering Specialist (BPRS)
Job Description
Interview Process: Candidates submitted must be willing to come onsite (Lansing, MI) for interviews. A screenshot photo of candidate will be required for any interviews as well as a vendor representative present at beginning of any MS Teams interview to validate candidate.
Remote or On-site: Accepting local candidates and non-local candidates willing to relocate at their own expenses with no delays. Position will be hybrid, in office 2 days a week upon start and there is NO REMOTE ONLY option.
Job Description
Key responsibilities include:
- Develop a comprehensive understanding of five web applications, including their underlying architecture, business functions, workflows, and data flows.
- Provide ongoing maintenance and operational support (KTLO) as well as support for new initiatives and enhancement projects.
- Analyze current-state processes and system designs, and design, develop, and implement future-state processes and workflows to improve efficiency, scalability, compliance, and service delivery.
- Facilitate cross-functional working sessions with architects, developers, business analysts, QA, business stakeholders, and security teams to establish shared understanding, resolve ambiguity, and enable informed decision-making.
- Elicit, document, and translate clear, complete, and testable business requirements for both technical and non-technical stakeholders.
- Create, update, and maintain process, system, and training documentation in alignment with SEM/SUITE standards.
- Work closely with the Project Manager—or independently when required—to guide and oversee effective use of Azure DevOps (ADO) for agile planning, backlog management, delivery tracking, and reporting.
- Define measurable success criteria and ensure alignment between business units and DTMB in support of operational and strategic objectives.
- Provide oversight, coaching, and training to business analysts, developers, QA staff, and subject matter experts, tailoring guidance to business needs.
- Lead application modernization initiatives, including the incremental transformation of legacy systems.
Qualifications:
- Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery.
- Proven ability to analyze and design current-state (“as-is”) and future-state (“to-be”) process models and workflows.
- Proficiency in developing process, workflow, and data-flow diagrams,
- Strong experience creating system and functional documentation, test cases covering multiple scenarios, and training materials in alignment with SEM/SUITE standards.
- Demonstrated experience leading full-scale projects through planning, execution, and delivery.
- Proven success in modernizing legacy systems and transitioning them to contemporary framework.
- General knowledge of .NET, SQL Server, Teradata, and Azure DevOps.
- ITIL certification(or equivalent)
- Familiarity with Lean and Six Sigma concepts as applied within IT delivery, application modernization, and system-supported business processes
- Familiarity with ITIL-bases service management practices in the context of application operation, and change management.
Education
Bachelor’s Degree
| Skill set for BPRS | # of years |
| Application and Business Process SME | 12 |
| Business Analyst and Systems Analyst | 12 |
| Understanding BA, Dev, QA roles and responsibilities | 12 |
| Azure DevOps (Pipelines/and tracking various types of work items using various types of views) | 10 |
| Agile Methodologies | 10 |
| As-is/to-be processes and content creation | 10 |
| SEM/SUITE Methodologies | 10 |
| IT and Product roadmap creation | 10 |
| User manual, workflow, and data flow creation | 10 |
| System Security Plans(SSP), NIST Controls, and Authority To Operate(ATO) Processes | 5 |
| Risk analysis and remediation using POAMs | 5 |
| IT Service Management Concepts(ITIL) | 5 |