073RM – Business Analyst 5

Job Description

Interview Process: 60-minute Virtual Interview via MS Teams (video required). Candidates should join from a laptop and be prepared to share their screen if requested. A screenshot photo of candidate will be required for any interviews as well as a vendor present at beginning of virtual interview to validate candidate. We are planning to schedule interviews starting on 6/25

Hybrid Work Schedule (Non-Negotiable): There is no remote-only option

Required onsite days- Wednesdays and Thursdays

Candidates must be local to the Lansing, Michigan area (within 90 miles) at time of submission. This requirement is non-negotiable.

Key Responsibilities:

Business Analysis & Process Modeling

• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Identify and document manual processes, workarounds, and exception‑handling procedures.
• Develop end‑to‑end business and system interaction diagrams.

Product Owner Support

• Partner with Product Owners to refine and maintain product backlogs.
• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
• Provide recommendations on requirements traceability and business validation.

User Acceptance Testing (UAT)

• Coordinate UAT execution activities with business stakeholders.
• Track test execution, results, defects, and acceptance decisions.
• Support end-to-end business process testing and release readiness assessments.
• Assist with documenting UAT evidence and acceptance recommendations.

Training & Organizational Readiness

• Support training plans and end-user training materials.
• Create job aids, quick reference guides, and process documentation.
• Support stakeholder readiness, communication, and adoption activities.
• Facilitate training sessions and knowledge transfer activities.

Azure DevOps (ADO) Support

• Support backlog traceability between requirements, testing, and implementation.
• Assist with ADO dashboards, reporting, queries, and documentation.

Documentation & Governance

• Create and maintain project documentation, requirements artifacts, process, training and reference guide documentation.
• Document business rules, validation rules, and exception processing requirements.
• Support project compliance with organizational delivery methodologies and governance requirements.
• Maintain documentation repositories, knowledge bases, and project wikis.

Required Qualifications:

• 8+ years of experience gathering requirements from user
• 6+ years of experience designing technical and business requirement documentation
• 4+ years of experience with Agile methodology / SCRUM processes and ceremonies
• 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
• Document current-state and future-state business processes.
• Develop UAT strategies, test scenarios, and business validation plans.

Preferred Qualifications:

• Experience using Azure DevOps for backlog and work item management
• Experience supporting Product Owners in Agile delivery environments.
• Experience developing UAT plans, scenarios, and business validation strategies.
• Experience creating training plans, training materials, and operational readiness documentation.
• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
• Strong stakeholder facilitation, communication, and documentation skills.
• Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
• Experience documenting complex business program area integrations and data flows.