Monitoring Consultant

Job Description

Required Qualifications

Education/Experience

• • 5+ years of experience in IT infrastructure monitoring, automation, and observability in hybrid environments.
  • Bachelor’s Degree in IT/CompSci or related field
• Technical Skills
  • Strong proficiency in PowerShell and at least one other scripting language (e.g., Python, Bash, SQL).
  • Hands-on experience with Azure Monitor, Log Analytics, Ansible, SQL, and KQL.
  • Experience implementing automation using Azure Automation and CI/CD pipelines.
  • Expertise in monitoring platforms such as SCOM, SquaredUp, or equivalent (e.g., Dynatrace, Datadog, Splunk).
  • Knowledge of API integration and secure authentication.
• Process & Frameworks
  • Working knowledge of ITIL 4 practices (Change, Incident, Problem Management).
  • Experience with ServiceNow or similar ITSM platforms.
• Other
  • Strong troubleshooting and root cause analysis skills.
  • Excellent documentation and communication abilities.

Preferred

• Certifications:
  • Microsoft Certified: Azure Administrator Associate or Azure Solutions Architect Expert.
  • ITIL 4 Foundation or higher.
• Experience with:
  • SquaredUp or equivalent dashboarding tools.
  • Disaster Recovery planning and testing.
  • Performance tuning and capacity planning for monitoring platforms.
• Familiarity with:
  • Security best practices for API and automation scripts.
  • Hybrid cloud environments and networking fundamentals.